Insufficient comms plans can cause chaos. Without a crisis comms plan, you could be forced to make ineffective and dangerous decisions.
There are health and safety responsibilities that every employer needs to follow (nidirect), even when there is a crisis in place. With a sufficient crisis comms procedure in place, you’ll be able to establish a check-in system and get help where it’s needed.
What Should Be in a Crisis Comms Plan
A crisis comms plan makes it clear how communication will be maintained in the event of a crisis.
A plan show include:
- Two-way communication
- Aids when presenting information
- Ability to communicate with everyone
- Effective and safe standards of communication
- The ability for people to ask for confirmation or clarification
Incorrect or delayed information can increase the risk to employees. It’s important to be able to identify incidents, establish incident response protocol and communicate action plans to ensure that new information about a crisis is being received.
We’ve put together a white paper that explains the importance of communication during a crisis. We also share the Zecure features that are helping companies in the public, private and non-profit sectors to take control of their comms and protect their people and operations in crisis situations.